Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Excerpt

List all users in your Confluence instance and how active they are in a specified date range.

Panelbox
id6
titleContent on this page
17

Panelbox
id0
titleRelated content

Global Report

Content & Usage Report: Content

Content & Usage Report: Spaces

Use cases for this report on the bv.app blog


Accessing the Users Report

This new report is now part of the Global Report and the Space Report.

Access the global report via:

  • Apps → Viewtracker - Global Report → Content & Usage → Users or

  • (blue star) → Viewtracker → Content & Usage → Users

Access the report on a space level by viewing a specific space and selecting Space Report → Content & Usage → Users :

Users Report

Excerpt
nameusers-report

By default, the table is sorted by Views descending (most views to 0). You can sort the table by all other entries by clicking on the respective table header.

The user’s avatar and name are linked to their profile page. When clicked, the profile opens in a new browser tab.

Scope of data

  • The report lists all users that generated at least one view, edit, comment etc. since the Viewtracker app was installed.
    In a future release, an administrator will be able to include users that have been completely inactive since the Viewtracker installation.

  • Users that have been excluded from tracking are not listed in this report.

Summary

Excerpt
nameusers-summary

There is a summary below the table, consisting of the following data:

  • Number of users: Total of all user accounts on the instance.

  • Views: Total views that all the listed users generated

  • New Content: Number of all newly created pages and blog posts by the users listed

  • Edits: Number of edits that were generated by all the users listed

  • Comments: Number of comments generated by all the users listed

Filters

Excerpt
nameusers-filters

You can filter the report by

  • searching for a string in the search field (applies to usernames)

  • selecting a specific user group
    Note: This filter only applies to the user's current membership in a group.

    If a user moves from group A to group B, all historical views of the user will also move to group B.
    An accurate historical analysis of usage by user groups is not possible, as users can leave groups and thus, the usage figures change accordingly.

(blue star) Read possible use cases for this report in our blog post on bitvoodoo.app.

Export data

You can export the numbers of the report as a CSV file.

Info

All numbers in the export refer to the selected filter and date range (last 30 days by default).

Here’s how to export the main table: tab the “Export” button next to the date range and confirm the amount of data.

The CSV contains the aggregated data from the report, including the following:

"Account Id", "Views", "Creates", "Edits", "Comments"

If you need the username instead of the Account Id, please consult our FAQ: How do I find the username in the exported data?